We built this for Devoted Health
This isn't a slide deck. It's a working AI member-support agent that handles benefits questions, finds doctors, explains the MyDevoted app, walks members through claims, and answers real Devoted plan questions. Try it.
Try the Chat Agent
Ask anything a Devoted member might ask — about OTC allowances, the Food & Home Card, finding a doctor, prescription drugs, your member ID, claims, or your MyDevoted app.
Voice, persona, brand colors, and every response are fully customizable — what you see is one expression of the same engine.
Try the Voice Agent
Call this number to speak with a Devoted-trained AI agent. It has the same knowledge as the chat — and the same guardrails.
Call the demo line (781) 590-9957Voice, accent, tone, even hold music — all fully customizable to match Devoted's brand.
Built for members. Built for Medicare.
Devoted members are seniors. They need patient, plain-spoken support that respects their time and protects their PHI. This is what that looks like with Lorikeet.
All channels, one brain
Chat, voice, SMS, email — the same agent, the same workflows, the same guardrails. A member can call the Devoted Guide line or chat in MyDevoted; the experience is consistent.
24/7 availability
Members get answers at 2am or on a Saturday — without expanding the human Guide team. Hard questions still route to Guides during their hours.
Compliance built-in
No medical advice. No enrollment recommendations. No fabricated PHI. Guardrails are part of the architecture — not prompts that can be jailbroken.
Senior-friendly by design
Short sentences. Numbered steps. No tech jargon. Patient explanations. An agent that meets members where they are — not the other way around.
Trained on Devoted
This demo pulls from devoted.com — your benefits, your service area, your Devoted Medical team, your member guides. In production, the agent connects to your real systems.
Real workflows, real logic
Benefits, finding doctors, prescriptions, claims, MyDevoted help — all built as natural-language workflows that anyone on the team can read and edit.
This demo? Built from scratch for Devoted.
Every workflow, every knowledge base article, every guardrail — written for Devoted's plan structure, member terminology, and Medicare context.
Researched Devoted
Plans, benefits, service area, the Devoted Guides team, Devoted Medical, MyDevoted — pulled from devoted.com and structured for the agent to use.
Built the workflows
Benefits & Allowances. Find a Doctor. Prescription Drugs. ID Card & App Help. Claims & Billing. All in plain English.
Wrote the guardrails
No medical advice. No enrollment recommendations. No fabricated PHI. Empathy-first for frustrated members. Charm for jailbreak attempts.
Connected the channels
Live chat widget. A real US phone number. Both backed by the same Lorikeet engine. In production, this connects to your MyDevoted, claims, and provider systems.
Everything is transparent.
This demo runs on real workflows, real knowledge base articles, and real guardrails. Open the sandbox and inspect every piece — no hidden tricks.
Member-service workflows
Benefits & Allowances. Find a Doctor or Pharmacy. Prescription Drugs. ID Card & MyDevoted App. Claims & Billing. Plus a fallback that handles anything else with grace.
Real Devoted knowledge
Health and wellness resources, OTC and Food & Home Card details, the service area, the MyDevoted app, Part D drug coverage — sourced from devoted.com and structured for the agent.
Medicare-aware guardrails
No medical advice. No plan recommendations. No fabricated PHI. Empathy-first for frustrated members. A clever pivot for jailbreak attempts. All visible in the sandbox.
Ready to Add the World's Best CX AI?
Connected to your actual member data. Handling your real call and chat volume. This sandbox is just the start.
Finish Setting Up Your Sandbox →